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Infrastructure & Quality · Care

Maintenance & Support

Updates, backups and fixes handled by the team that knows your system best.

Overview

Maintenance & Support that works for your business.

Software needs care after launch: updates, security patches and small improvements. Our support plans keep your systems healthy so you can focus on business.

We also take over maintenance of websites and apps built by other teams.

What you get

What's included.

Every maintenance & support project is scoped to your goals. These are the core deliverables.

Bug fixes & updates

Quick fixes and regular updates to frameworks and plugins.

Security patches

Vulnerabilities patched as soon as fixes are released.

Daily backups

Automatic off-site backups with tested restores.

Monthly health reports

Uptime, speed, security and changes summarised every month.

How we deliver

A clear process, start to finish.

Weekly demos, a live staging link and one project manager who knows your project.

WEEK 1

Discover

Workshops on goals, users and competitors. You get a written scope and timeline.

WEEKS 2–3

Design

Wireframes and visual designs you review and approve before any code is written.

BUILD PHASE

Build

Development in weekly sprints, with a live staging link you can check any time.

ONGOING

Launch & grow

Go-live, team training, then support, updates and marketing to keep climbing.

FAQs

Common questions about maintenance & support.

Something else on your mind? Ask us directly.

Can you maintain a site another company built?

Yes. We start with a technical audit, then take over maintenance with a clear plan.

How fast do you respond to issues?

Response times depend on your plan, with urgent issues handled first.

Are changes included in the plan?

Each plan includes monthly hours for small changes and improvements.

Let's talk about your maintenance & support project.

Tell us what you want to build. We reply within one working day with a plan, a timeline and a clear quote.